Dear Sir/Madam,
Thank you for reaching out to us and for your interest in our products.
Unfortunately, we experienced an unexpected equipment failure at our factory this spring, which caused a temporary interruption to our production and deliveries. We are still working through the resulting production backlog, and as a result, we have decided not to take any new customers for the remainder of this year.
We would be happy to cooperate next year. If you can, please contact us again then.
Thank you very much for your understanding, and we hope to cooperate next year!
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